Rathbone Mansions
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Policies

 
 

Hotel Policies

All rooms are NON-SMOKING. Smoking is only allowed in common areas outside and on private balconies. There is a $200 cleaning fee for smoking in the rooms.

There is no elevator. Most of our rooms are accessible by stairs within the mansions or on the exterior. There is no staff to help with luggage but the higher you go the better the views!

The pool and hot tub area closes at 11pm and re-opens at 8am. There is no lifeguard on duty swimming is at your own risk. Children under the age of 10 must be accompanied by adult at all times. 

Continental breakfast is served every day from 8.00am - 10.30am in the lobby of both Mansions.

Late Check-in: We do not have a 24 hour front desk but you can check in anytime! If you anticipate arriving past 4pm please email or call us and we'll be happy to provide you with detailed check-in instructions.  

 
 
 

Privacy

The information received by Rathbone Mansions will be kept confidential. Your information will never be given or sold to a third party. We only ask for an email address to provide registration confirmation, communicate instructions regarding check-in, room door codes, etc. 

 
 
 

deposits

A one night plus tax deposit will be charged to hold your reservation. The balance will be charged 48 hours prior to your arrival date UNLESS it is a holiday (see below). The full balance for all reservations during Holiday/Events will be charged 14 days prior to the event. Please refer to the list below.

 

Cancellations & Refunds

Cancellations made less than two (2) days prior to the arrival date will incur a 100% charge. This also applies to inclement weather situations. Come rain or shine! 

Cancellations made 48 hours or more prior to the date of arrival will be refunded in full UNLESS it is during high season and holidays – see below.

Cancellation policy for holidays/events

New Year, Mardi Gras, French Quarter Fest, Jazz Fest, ESSENCE Fest, Southern Decadence

·         Reservations cancelled thirty (30) days or more prior to the date of arrival will be refunded in full.

·         Reservations cancelled fourteen (14) to twenty-nine (29) days prior to the date of arrival will incur a two (2) night charge

·         Reservations cancelled less than fourteen (14) days prior to the date of arrival will incur a 100% charge

NOTE: There are no refunds for early check outs and “no shows”. We do not offer refunds on parking.